Returns & Exchanges
At QSP, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return and exchange policy on all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a quick resolution.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging, ensuring all clothing tags are attached and the garment is in its original condition.
Affix Shipping Label
Download and print the prepaid shipping label provided via email and securely attach it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing